nbn™ FTTP made easy

updated February 2021

All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. An nbn™ Fibre to the Premises (FTTP) connection is used in circumstances where a fibre optic line will be run from the nearest available fibre node, directly to your premises.

FTTP connections require an nbn™ access network device to be installed inside your home. This device requires power to operate and can only be installed by an approved nbn™ installer or phone and internet provider.

More information on nbn™ Fibre to the Premises is available in the connect kit.

nbn™ FTTP Preparing guide

    Have Questions?

    Source: NBNCO

    • What nbn™ equipment will be provided for my FTTP connection?

      FTTP installation requests may require in-home cabling and include multiple devices to be installed inside and outside of your premises. The nbn™ equipment to be installed may include an nbn™ utility box (outside), an nbn™ connection box (inside or outside), and a Power Supply unit (inside)

    • What does the nbn™ FTTP equipment look like?

      Refer to the diagram below of the nbn™ equipment that may be installed at your premises. Depending on the internal or external location of your nbn™ connection box, your device may differ to the one shown in the diagram.

    • Can I use the service as soon as an nbn™ utility box has been installed?

      Not yet. The outside equipment (nbn™ utility box) is just one part of the installation. To connect your premises to the nbn™ access network, you will need to order an nbn™ powered plan through your preferred phone or internet provider. Your provider will then organise the install of your nbn™ equipment (nbn™ connection box and Power Supply unit) that will connect your premises to the nbn™ utility box outside.

    • Can I remove or relocate my nbn™ supplied equipment?

      Guidelines on the removal or relocation of nbn™ supplied equipment can vary depending on the situation. If you’re planning on removing or relocating your equipment due to renovation, demolition or a move of premises, before you do, please visit our relocation/removal page for more information.

      >Learn more about removing or relocating your equipment